The Joint Commission conducts periodic unannounced accreditation surveys of New Leaf Behavioral Health.
The purpose of these surveys is to evaluate New Leaf's compliance with nationally established Joint Commission standards. Survey results are used to determine whether and the conditions under which, accreditation should be awarded the organization. If you have a safety, quality of care, or patient experience concern you are encouraged to call The New Leaf Behavioral Health phone number 216-770-8911 or submit via our Patient Feedback Form. Your concerns will be investigated and addressed. If your concerns have not been addressed to your satisfaction, or if you prefer, contact the Joint Commission via one of the methods listed below:
- At www.jointcommission.org using the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website.
- By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.
This notice is posted in accordance with Joint Commission's requirements.